Privacy Policy

Who we are

Avalon artificial intelligence limited is home automation and security systems product based company located in London.Our website is:

  1. Avalon Artificial Intelligence Limited (“Avalon,” “we,” or “us”) is committed to protecting the privacy and personal data of our users and customers. This GDPR policy outlines how we collect, process, store, and protect personal information in accordance with the General Data Protection Regulation (GDPR). Please read this policy carefully to understand our practices regarding your personal data.

2. Data Collection and Usage

2.1. Android App and E-commerce Website

2.1.1. Signup and Account Creation: When you sign up for our Android app or e-commerce website, we collect and process personal information, including your email address, password, phone number, and address. This data is necessary to create and manage your account and enable you to use our services.

2.1.2. Shopping: To facilitate your shopping experience on our e-commerce website, we may collect additional information such as your browsing activity and purchase history. We only use this information to process your orders and provide customer support.

2.2. Face Recognition Access Control System

2.2.1. Calibration Images: Our face recognition access control system requires the collection of face images for initial calibration. These images are stored locally on the customer’s premises and are not transmitted to any third parties or to Avalon. Only the customer has access to and control over this data, and they are solely responsible for its security.

2.2.2. Informed Consent: Before installing a face recognition access control system, we explain in detail how the system works to the customer. We obtain explicit consent from the customer, who acknowledges and accepts the terms and conditions related to the use and storage of their biometric data.

3. Data Sharing and Third Parties

3.1. Personal Data: Avalon does not share any personal data, including email addresses, passwords, phone numbers, addresses, or biometric data, with any third parties, including Avalon’s own personnel, without the explicit consent of the customer.

3.2. Log Data: In the event of an error in our app, we may collect Log Data, which includes information such as device IP address, device name, operating system version, app configuration, and usage statistics. This information is collected for the sole purpose of troubleshooting and improving our services and may be shared with relevant third-party service providers for analysis and diagnostic purposes. This data is shared in such a way that user identity is not revealed or anonymized. However, we ensure that these third-party providers adhere to strict data protection standards.

4. Cookies and Tracking Technologies

4.1. Cookies: We may use cookies on our website to enhance your user experience. These cookies store limited personal information, such as your name, email address, and website (if provided) in order to provide convenience during repeated interactions, such as leaving comments. You have the option to accept or refuse cookies through your browser settings.

4.2. Third-Party Services: Our app or website may incorporate third-party code and libraries that use cookies for information collection and service improvement. We encourage you to review the privacy policies of these third parties to understand their data handling practices.

5. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will promptly delete it from our systems. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us so that we can take appropriate actions.

6. Security Measures

We employ commercially acceptable security measures to protect your personal information and maintain its confidentiality. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. Please take necessary precautions to protect your personal information and use our services at your own risk.All the password data stored in our database is encrypted.

7. Your Rights

As a data subject under the GDPR, you have certain rights regarding your personal data. These rights include the right to access, rectify, erase, restrict processing, and object to the processing of your personal information. You may exercise these rights by contacting us using the information provided at the end of this policy.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

When you delete your account with us. All your personal data will be automatically deleted from our database.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. Once the data is no longer needed, we will securely delete or anonymize it to prevent unauthorized access.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Contact Us

If you have any questions, concerns, or requests regarding this GDPR policy or the processing of your personal data, please contact us at:

Avalon Artificial Intelligence Limited

Address: 128 City Road, London, United Kingdom, EC1V 2NX 


Phone: +44 7424077173

These terms and conditions are effective as of 2023-07-02


If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

Avalon APP

Privacy Policy

Avalon artificial intelligence limited built the Avalon app. This SERVICE is provided by Avalon artificial intelligence limited at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Avalon artificial intelligence limited unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to email id,mobile number. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app


Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Changes to This Privacy Policy

We reserve the right to modify or update this policy at any time. Any changes will be posted on our website or app, and the revised policy will indicate the date of the last update. We encourage you to review this policy periodically to stay informed about our data protection practices.

This policy is effective as of 2021-07-15

Terms & Conditions

By downloading or using the app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You’re not allowed to copy, or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages, or make derivative versions. The app itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, still belong to Avalon artificial intelligence limited.

Avalon artificial intelligence limited is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you’re paying for.

The Avalon app stores and processes personal data that you have provided to us, in order to provide our Service. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the Avalon app won’t work properly or at all.

The app does use third party services that declare their own Terms and Conditions.

Link to Terms and Conditions of third party service providers used by the app

You should be aware that there are certain things that Avalon artificial intelligence limited will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but Avalon artificial intelligence limited cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.

If you’re using the app outside of an area with Wi-Fi, you should remember that your terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.

Along the same lines, Avalon artificial intelligence limited cannot always take responsibility for the way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, Avalon artificial intelligence limited cannot accept responsibility.

With respect to Avalon artificial intelligence limited responsibility for your use of the app, when you’re using the app, it’s important to bear in mind that although we endeavor to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. Avalon artificial intelligence limited accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app.

At some point, we may wish to update the app. The app is currently available on Android – the requirements for system(and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. Avalon artificial intelligence limited does not promise that it will always update the app so that it is relevant to you and/or works with the Android version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.

Changes to This Terms and Conditions

We may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions on this page.

These terms and conditions are effective as of 2022-10-23

Contact Us

If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us at [].

Copyright 2022 Avalon Artificial Intelligence Limited. All Rights Reserved.
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